ESP Inc. 640 Herman Road, Building 5 Jackson, NJ 08527 800.222.0172 (Phone) 732.928.1228 (Fax) sales@moxastore.com Established in 1994, ESP Inc. is a national distributor of Moxa multiport serial products. Our mission is to provide exceptional personalized customer service by responding to our customers' needs. Our primary goal is basic, to be experts in the products and technologies we sell, not simply move boxes. We are open Monday through Friday, 9:00 AM to 5:00 PM Eastern Time. Your order will be shipped according to the UPS delivery method you select in the shopping cart, if available. All orders are subject to product availability. Products that are in stock will ship by the following business day. Orders shipping or billing to New Jersey will be charged 7 percent sales tax. Product returns are accepted within 30 days of the invoice date. To return a product, you must obtain a Return Authorization number from our Customer Service department by calling the toll-free telephone number above. Defective products will be replaced via UPS Ground shipping at no charge. Non-defective returns for credit may be subject to 5 to 15 percent restocking fee. For more information regarding New Jersey and California Reseller / Tax Exempt Certificates, click here.